We firmly stand behind all the products we offer to our customers. We offer a 30-day money back guarantee on all items throughout our website. (Multimedia products (CD-ROMs, DVDS, Instant Downloads etc.) can be returned ONLY if unopened or NOT downloaded. Once opened or downloaded they are not returnable or refundable.)
Products must be returned within 30 days from their original delivery to be eligible for a refund.
If you need to return an item please email us at: firstname.lastname@example.org and we will contact you to give you exact instructions on how to return your product(s). Return instructions differ from product to product, and therefore, we must handle each return on a case-by-case basis.
If you wish to cancel your order shortly after ordering, we must be notified by email at: email@example.com before your product(s) are shipped or downloaded. For all other cancellation or refund requests, please refer to the return policy above.